Penfern - Privacy Policy

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Effective Date: 01/01/2026

At Penfern, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or get in touch with us.

We may collect information you provide voluntarily, such as:

• Name
• Email address
• Phone number
• Company or project details (if you share them)
   

We may also collect non-identifiable information automatically, like browser type or pages visited, to improve your experience on our website.

We use your information to:

• Respond to your enquiries and requests
• Provide information about our services
• Send updates or resources if you opt in
• Improve our website and service

We do not sell or share your personal information with third parties for marketing purposes.

We keep your information only as long as needed to:

• Respond to your enquire
• Deliver the services you request
• Comply with legal obligations

After that, your information is securely deleted.

Our website may use cookies to help improve your browsing experience. Cookies do not identify you personally unless you provide information through forms or sign-ups.

You have the right to:

• Access the information we hold about you
• Correct any inaccuracies
• Request deletion of your data
• Object to processing of your personal information

To exercise your rights, contact us at [insert email].

We take appropriate technical and organisational steps to keep your personal information safe from loss, misuse, or unauthorised access.

We may update this policy from time to time. Any updates will appear on this page with a new “Effective Date.”

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: paulamcnally@penfern.co.uk
Phone: [insert number]